Microsoft Teams integration with Dynamics 365 CRM
In today’s collaborative work environment, Microsoft Teams has become a central hub for communication and teamwork across many organizations. Meanwhile, Dynamics 365 CRM stands out as a key platform for managing customer relationships, sales pipelines, and support processes. The recent wave 2 release from Microsoft offers expanded integration between these two systems, enabling staff to unify their daily conversations and CRM data in a more seamless way.